KPI Dashboard
Track our progress toward five-year strategic goals. These key performance indicators help us measure success and maintain accountability to our stakeholders.
KPI
Overall Progress
58%
Toward 5-year goals
OK
On Track
7
KPIs at 70%+ progress
!!
Watch
8
KPIs at 40-69% progress
!!
Needs Attention
1
KPI at <40% progress
Beneficiary Progress
Tracking actual vs target beneficiaries served over the 5-year plan
Impact
4 key metrics tracked
Impact
Total Beneficiaries Served
Improving1,500/ 5,000
Progress30%
Program Completion Rate
Improving78%/ 90%
Progress87%
Beneficiary Satisfaction
Stable7.8/ 9
Progress87%
Outcome Achievement Rate
Improving65%/ 85%
Progress76%
Financial
4 key metrics tracked
Financial
Annual Revenue
Improving$485,000/ $1,500,000
Progress32%
Donor Retention Rate
Improving62%/ 75%
Progress83%
Operating Reserve
Stable1.5/ 6
Progress25%
Revenue Diversification
Improving$35/ $30
Progress85%
Operations
4 key metrics tracked
Operations
Staff Retention Rate
Stable70%/ 85%
Progress82%
Volunteer Hours
Improving2,400/ 6,000
Progress40%
Technology Adoption
Improving45/ 100
Progress45%
Cost per Beneficiary
Improving$350/ $300
Progress86%
Growth
4 key metrics tracked
Growth
Active Donors
Improving420/ 1,000
Progress42%
Strategic Partnerships
Improving7/ 15
Progress47%
Social Media Followers
Improving6,500/ 15,000
Progress43%
Email Subscribers
Improving3,600/ 8,000
Progress45%
Status Legend
On Track (70%+)
Watch (40-69%)
Needs Attention (<40%)
Trending Up
Data is reviewed quarterly and reported to the Board of Directors. Last updated: December 2025