Strategic Goals & Objectives

Our five-year strategic plan is organized around four key pillars, each with specific goals and SMART objectives to guide our growth and measure our success.

Four Strategic Pillars

Program Excellence
Enhance and scale our core programs with proven outcomes

Key Goals

  • Implement outcome measurement across all programs

    100%Q4 2026

  • Achieve 90% program completion rate

    90%2028

  • Launch 4 new program initiatives

    42029
Financial Sustainability
Build diverse, reliable revenue streams for long-term stability

Key Goals

  • No single revenue source exceeds 30%

    ≤30%2029

  • Build 6-month operating reserve

    6 months2031

  • Grow donor base to 1,000 active donors

    1,0002031
Organizational Capacity
Invest in people, technology, and infrastructure

Key Goals

  • Achieve 85% staff retention rate

    85%2028

  • Implement integrated technology platform

    Complete2027

  • Expand team to 22 FTEs

    22 FTEs2031
Community Impact
Deepen relationships and amplify collective impact

Key Goals

  • Establish 15 strategic partnerships

    152029

  • Increase brand awareness by 200%

    200%2030

  • Serve 5,000 beneficiaries annually

    5,0002031

Key Metrics by Pillar

Program Excellence
Baseline to Target
Program Completion Rate78% / 90%
Beneficiary Satisfaction7.8/10 / 9/10
Outcome Achievement65% / 85%
Financial Sustainability
Baseline to Target
Revenue Diversification40% max / 30% max
Operating Reserve1.5months / 6months
Donor Retention62% / 75%
Organizational Capacity
Baseline to Target
Staff Retention70% / 85%
Staff Satisfaction7.2/10 / 8.5/10
Technology Adoption40% / 100%
Community Impact
Baseline to Target
Beneficiaries Served1250 / 5000
Community Partnerships5 / 15
Website Traffic15000/year / 75000/year
All Strategic Goals
Complete list of goals across all pillars

Program Excellence

Implement outcome measurement across all programs

100%Q4 2026

Achieve 90% program completion rate

90%2028

Launch 4 new program initiatives

42029

Financial Sustainability

No single revenue source exceeds 30%

≤30%2029

Build 6-month operating reserve

6 months2031

Grow donor base to 1,000 active donors

1,0002031

Organizational Capacity

Achieve 85% staff retention rate

85%2028

Implement integrated technology platform

Complete2027

Expand team to 22 FTEs

22 FTEs2031

Community Impact

Establish 15 strategic partnerships

152029

Increase brand awareness by 200%

200%2030

Serve 5,000 beneficiaries annually

5,0002031